Shipping Policy
Shipping Policy for Noosh Atelier
Thank you for shopping at Noosh Atelier! We’re excited to bring you our handmade resin-based earrings. Below is an outline of our shipping policy:
Processing Time
- Orders are typically processed within 2-5 business days. Please note that processing times may vary depending on the size and volume of orders.
Shipping Methods
- We offer the following shipping methods:
- Standard Shipping: 5-7 business days (within the US)
- Expedited Shipping: 2-3 business days
- International Shipping: 7-14 business days (depending on destination)
Order Tracking
- Once your order has shipped, you will receive an email with a tracking number to monitor the status of your package. You can use this number to track your order through the carrier's website.
Shipping Costs
- Shipping costs are calculated at checkout and depend on the destination and weight of your order. For free shipping promotions, specific terms and conditions may apply.
International Shipping
- We do offer international shipping! Customs duties or import taxes may apply depending on your country’s regulations. Please be aware that customers are responsible for any additional charges incurred.
Lost or Damaged Packages
- We take extra care to ensure that your items are packaged securely. However, in the unfortunate event that your package is lost or damaged during transit, please contact us within 7 days of receiving the tracking number. We will assist in filing a claim with the carrier or arranging a replacement, depending on the situation.
Address Accuracy
- Please ensure that your shipping address is accurate before completing your order. Noosh Atelier is not responsible for delays or lost packages due to incorrect or incomplete address information provided by the customer.
Returns and Exchanges
- We don't offer returns or exchanges